Refund Policy
We stand behind every print — 100 days easy return & replacement on eligible items. Here's how to raise an issue.
Eligibility
Damaged, defective, or incorrect items qualify for a free replacement or refund.
Report damage or defects within 48 hours of delivery with unboxing photos or a short video of the parcel and product.
Items must be unused, unwashed and in original packaging with tags intact.
Not eligible
Size or design change-of-mind returns, personalised/made-to-order products, and innerwear.
Requests raised after the 100-day window, or products damaged by use or washing.
How to raise a request
Email care@Store.xyz with your order number and photos. We confirm the outcome within 2 working days.
Refund timelines
Approved prepaid refunds land in the original payment method within 5–7 working days.
COD refunds are processed to a bank account you share with us, within 5–7 working days of approval.
